Elodie Maxi Dress

At AMIAN PARIS, we are committed to
providing you with high quality products and excellent customer service.
However, we understand that sometimes a product may not meet your expectations
or may need to be exchanged. This Returns and Exchanges Policy explains in
detail the procedures we have put in place to facilitate returns and exchanges.
If you have any questions or would like to make a return, please contact us via
our support email address contact@amianparis.com

1. General Returns and Exchanges

●     If you are
not completely satisfied with your purchase, you have 30 days from the date of
receipt of your order to request a return or exchange. After this period, we
will unfortunately not be able to accept your request.

●     Items
returned or exchanged must be in their original condition, unworn, unwashed and
with the original tags attached.

2. Returns and Exchanges Procedure

To initiate a return or exchange, follow
these steps:

1. Contact us by email at contact@amianparis.com specifying
   your order number, the item(s) you wish to return or exchange, and the
   reason for this request.
2. Our customer service team will review your
   request and provide you with the necessary return or exchange
   instructions, including the return address. 

3. Carefully package the item you are
returning, making sure to include the invoice or a document showing the
order number. 

4. Ship the item to the address we provide. You
are responsible for return shipping costs, except in the case of a defective
product or error on our part.

5. Once we have received the returned item, our
team will examine its condition. If the item meets our return criteria, we
will issue a refund or exchange.

3. Refunds

●     Refunds will
be made within 2 days of receipt of the returned item. Refunds will be made via
the same method of payment used for the original purchase.

●     Original
shipping charges will not be refunded, except in the case of a defective
product or error on our part.

4. Defective products or order errors

If you receive a defective product or if
we have made an error in your order, please contact us immediately at
support@(Your store name/ Domain name). We will take care of the return
shipping costs and arrange a prompt refund or exchange.

5. Contact us

If you have any questions or concerns
about our returns and exchanges policy, or if you need assistance returning an
item, please feel free to contact us at the following e-mail address: contact@amianparis.com

 Our customer service team is here to help.

At AMIAN PARIS, we strive to ensure your satisfaction
at every stage of your shopping experience. We thank you for placing your trust
in our brand, and are committed to resolving any issues quickly and
efficiently, while providing you with products of exceptional quality.

All orders are processed within 48 to 72 business hours (excluding weekends and statutory holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Standard Shipping — Canada Post
Complimentary
Estimated delivery: 7 to 15 business days

Express Shipping — DHL Express or Purolator $15 CAD
Estimated delivery: 2 to 4 business days

Delivery times may vary depending on your province and local carrier conditions.